Epson iPrint: Frequently Asked Questions

1. Open Epson iPrint
2. Tap Add Siri Shortcuts

   

3. Select the action you wish to add a shortcut for.

   

4. Tap the record button, then record a personalised phrase.

   

   Siri can now be used with the selected shortcut.

1. Open the web page you would like to print in Safari
2. Tap the Share button

   

3. Select iPrint from the menu

   

4. Tap the printer icon in the top right corner of the screen.

   

5. The preview of the web page will be displayed in iPrint
6. Tap Print

   

The latest of Epson iPrint is 7.7.1

You can print web pages and PDF documents in this way.

Use the original picture when able, email/social media apps compress the size of pictures to save space.

This means the resolution of the image is lower and can result in poor print quality.

In some rare cases specific photos stored on iCloud will never be downloaded and will remain like the screen below;

To resolve this follow these steps:

1. Make sure your device is connected to the internet
2. Open the Photos app
3. View the photo which is not displaying in Epson iPrint
4. Open Epson iPrint and select the photo

Epson iPrint supports iOS/iPadOS 12.0 or later.

You can download Epson iPrint from the Apple App Store.

OR

Use the below QR code to access the Epson iPrint download:

Epson iPrint is a free download from the Apple App Store.

• Photo Enhance
• 2-up and 4-up layouts
• Ability to download & launch Creative Print within Epson iPrint 6.0

The below controls have been removed from Epson iPrint 6.0 or later

• Brightness
• Saturation
• Contrast

Photo files can modified with Photo Enhance, document and web pages can not be modified using Photo Enhance.

No, only the borders options is available for 2-up and 4-up layout.

Note:
The border size can't be changed for 2-up and 4-up layout.

1. Improved image selection

   There are 2 methods to select the images you would like to print using iPrint 6.0.7 or later

   Method 1 - Select and preview images

   1. With Select displayed at the bottom left of the screen, this will allow you to tap on the thumbnail of the image to show an enlarged .  
      
   2. The Full image will be shown on screen. you can now swipe through your images and tap Select at the bottom of the screen. Selected is then displayed to show that you have selected that image.
      
   3. Tap Next to continue to print.

   Method 2 - Select images only

   1. Tap Select at the bottom left of the screen so that Expansion is shown.
      
   2. Select the images you would like to print.
   3. Tap Next to continue to print.
2. It is possible to zoom in and out when viewing a photo by using pinch to zoom.
   • Normal Zoom
     
   • Zoomed in
     
3. The default print layout has been changed to Borderless

   Note:
   iPrint 6.0.6 or later layout default was borders.

4. When using the Remote Print feature the print preview is now displayed as default
5. Camera Capture has been renamed as Document Capture. (Only English)
6. All of the photos selected in the Photo App are able to be displayed in Epson iPrint.

Auto Photo Fix enhances Photo print output to ensure the best output. The small disadvantage is that it will take longer to process the photo.

First select the photos you wish to print, then select the settings icon and look for the auto correct setting. Tap on this and select off. Click Done to return to your workflow.

Sometimes these files may not display or print correctly. If you encounter this issue convert your office files to PDF before printing.

If you are unable to locate your printer on a local network ensure that the Local Network setting is enabled for Epson iPrint.

1. Open General Settings for Epson iPrint and enable the Local Network setting.

   

2. Open Epson iPrint and click Search to refresh the Select Printer screen.

   

To print a web page, do the following using iPrint:

1. Open the webpage you want to print.
2. Tap the 3 dot menu

   

3. Tap Share

   

4. Tap iPrint

   

5. Tap the printer icon in the top right corner of the screen

   

6. Tap Print

   

If the website you are trying to print from requires you to login it will not be possible to print using Epson iPrint.

For Android 4.4 or later, we recounted to install Epson Print Enabler on your device. You can then print web pages using the Android printing system.

Refer to Epson Print Enabler - Frequently Asked Questions for information about Epson Print Enabler

Firefox

You can print with iPrint by using the save to PDF function.

• Tap the three dots menu in the top right of the screen of Firefox

  

• Tap Page

  

• Tap Save as PDF

  

The PDF file is saved to your download folder, select the saved PDF file within Epson iPrint.

Box Online Storage has recently strengthened its security and now accessing Box Online Storage from Epson iPrint is restricted if you are using Android 4.4 or below.

We recommend updating to Android OS 5.x or later, alternatively use an Android 5.x or later device.

For further details about Box's disabling this, please click on the link below:

• Box support for Android on KitKat: https://community.box.com/t5/Box-Product-News/Deprecation-Box-support-for-Android-on-KitKat/ba-p/51227
• Transport Layer Security (TLS) 1.0 Encryption Protocol: https://community.box.com/t5/Box-Product-News/Deprecation-Transport-Layer-Security-TLS-1-0-Encryption-Protocol/ba-p/56272

This is due to a change in Android Oreo.

Therefore, it is not possible to reconnect automatically to a Wi-Fi Direct enabled printer.

If below message is displayed, please reconnect with the printer manually.

1. Tap Open Wi-Fi Settings...
2. Tap the SSID of the printer
3. Press Back
4. iPrint will then continue to print

Make sure you have the latest of Epson iPrint installed.

Use the original picture when able, email/social media apps compress the size of pictures to save space.

This means the resolution of the image is lower and can result in poor print quality.

The latest of Epson iPrint is 7.7.1.

Epson iPrint supports Android v 5.0 or later.

You can download Epson iPrint for Android from the Google Play Store.

OR

Use the below QR code to access the Epson iPrint download:

Epson iPrint is a free download from the Google Play Store.

• Photo Enhance
• 2-up and 4-up layouts
• Ability to download & launch Creative Print within Epson iPrint 6.0

The below controls have been removed from Epson iPrint 6.0 and later.

• Brightness
• Saturation
• Contrast

Photo files can modified with Photo Enhance, document and web pages can not be modified using Photo Enhance.

No, only the borders options is available for 2-up and 4-up layout.

Note:
The border size can't be changed for 2-up and 4-up layout.

1. Improved image selection

   There are 2 methods to select the images you would like to print using Epson iPrint 6.0.7 or later

   Method 1- Select and preview images

   1. With Select displayed at the top right of the screen, this will allow you to tap on the thumbnail of the image to show an enlarged .  
      
   2. The Full image will be shown on screen. you can now swipe through your images and tap Select at the bottom of the screen. Selected is then displayed to show that you have selected that image.
      
   3. Tap Next to continue to print.

   Method 2 - Select images only

   1. Tap Select at the top right of the screen so that Expansion is shown.
      
   2. Select the images you would like to print.
   3. Tap Next to continue to print.
2. It is possible to zoom in and out when viewing a photo by using pinch to zoom.
   • Normal Zoom
     
   • Zoomed in
     
3. The default print layout has been changed to Borderless

   Note:
   In Epson iPrint 6.0.6 or earlier the default layout was borders.

4. When using the Remote Print feature the print preview is now displayed as default
5. Camera Capture has been renamed as Document Capture. (Only English)

After installing Epson iPrint on Android 6.0 or higher, you will be asked to, Allow Epson iPrint to access photos, media and files on your device. Click Allow

Auto Photo Fix enhances Photo print output to ensure the best output. The small disadvantage is that it will take longer to process the photo.

First select the photos you wish to print, then select the settings icon and look for the auto correct setting. Tap on this and select off. Click Done to return to your workflow.

iPrint requires access to location data to allow the app to be supported in Android 6.

This permission is required to allow iPrint to scan for nearby Wi-Fi networks.

This is required to connect to a printer using Wi-Fi direct with iPrint.

Note:
Your GPS location is not used or stored by iPrint, the only location data that is used by iPrint is the available nearby Wi-Fi networks.

This permission is required to allow iPrint to scan for nearby Wi-Fi networks. This is required connect to a printer using Wi-Fi direct using iPrint.

If you see a Use Location pop up message, please select Allow to continue using the app.

Note:
Your GPS location is not used or stored by iPrint, the only location data that is used by iPrint is the available nearby Wi-Fi networks.