Solutions If You Cannot Connect by Ethernet
Try the following solutions.
- Check that the hub is turned on.
- Restart the hub (consider other users who may be using the network). Wait for approximately one minute after restarting the hub, and then check the connection again.
- Check that the Ethernet cable is connected securely. If the connection status light is off, check the light status by connecting to another port or changing the Ethernet cable. If this does not solve the problem, replace the hub.
- Restart the printer. The order in which the printer and the hub are turned on may cause a temporary connection error. Wait for approximately one minute after restarting the printer, and then check the connection again.
- If there is an IP address conflict, the network connection may become unstable or unavailable. Check the IP address for each device and assign unique IP addresses.
- If you changed the connection mode from Wi-Fi to Ethernet, you need to disable the Wi-Fi to enable the Ethernet. Disable the Wi-Fi from the printer's control panel.
- When using Ethernet, the printer and the hub may not be able to connect if their connection modes do not match. See the following for details of available mode combinations.
| |
Hub |
| Auto |
1000Base-T Full Duplex |
1000Base-T Half Duplex |
100Base-TX Full Duplex |
100Base-TX Half Duplex |
10Base-T Full Duplex |
10Base-T Half Duplex |
| Printer |
Auto |
✓ |
✓ |
✓ |
– |
✓ |
– |
✓ |
| 100Base-TX Full Duplex |
– |
– |
– |
✓ |
– |
– |
– |
| 100Base-TX Half Duplex |
✓ |
– |
– |
– |
✓ |
– |
– |
| 10Base-T Full Duplex |
– |
– |
– |
– |
– |
✓ |
– |
| 10Base-T Half Duplex |
✓ |
– |
– |
– |
– |
– |
✓ |
 Note: |
| You can change the connection mode using EpsonNet Config or Web Config. If you do not have EpsonNet Config, download it from the following Epson website. http://www.epson.eu/Support |