Vulnerability in Web Config in Printer Products

Thank you for using Epson products.

A vulnerability has been identified in some Epson printer products in the software (Web Config*) that can check the status of the product itself or change settings on a Web browser.

* Web Config allows the user to check the status of the product or change the settings by entering the IP address of the product in the URL field on a web browser such as Edge or Safari. Web Config may be referred to as Remote Manager in some products.

  • Confirmed vulnerabilities

    Printer product power off vulnerability
    Accessing the Web Config of this product with a specific URL may turn off the power of this product.

  • Impact of vulnerability

    Currently, there are no reports of any attacks exploiting this vulnerability.

  • Target products and countermeasures
    • Products other than the following are not affected because there are no vulnerabilities or measures have been taken at the time of shipment.
    • For products for which countermeasure firmware is not scheduled to be provided, we strongly recommend taking countermeasures using the "Workaround".

Product Name Countermeasure
Artisan 700 Workaround
Artisan 710 Workaround
Artisan 800 Workaround
Artisan 810 Workaround
Epson ME Office 650FN Workaround
Epson ME Office 700FW Workaround
Epson ME Office 80W Workaround
Epson Stylus NX510 Workaround
Epson Stylus NX515 Workaround
Epson Stylus Office B40W Workaround
Epson Stylus Office BX310FN Workaround
Epson Stylus Office BX600FW Workaround
Epson Stylus Office BX610FW Workaround
Epson Stylus Office T40W Workaround
Epson Stylus Office TX510FN Workaround
Epson Stylus Office TX515FN Workaround
Epson Stylus Office TX600FW Workaround
Epson Stylus Office TX610FW Workaround
Epson Stylus Photo PX700W Workaround
Epson Stylus Photo PX710W Workaround
Epson Stylus Photo PX800FW Workaround
Epson Stylus Photo PX810FW Workaround
Epson Stylus Photo TX700W Workaround
Epson Stylus Photo TX710W Workaround
Epson Stylus Photo TX800FW Workaround
Epson Stylus Photo TX810FW Workaround
Epson Stylus SX510W Workaround
Epson Stylus SX515W Workaround
Epson Stylus SX600FW Workaround
Epson Stylus SX610FW Workaround
Epson Stylus TX550W Workaround
WorkForce 310 Workaround
WorkForce 315 Workaround
WorkForce 40 Workaround
WorkForce 600 Workaround
WorkForce 610 Workaround
WorkForce 615 Workaround
  • Workaround method

    In order for the user to use the product safely and securely, please install and configure it, according to the security guidebook.

    • Installation and configuration according to the security guidebook
      1. Connecting to the Internet

        The product should not be directly connected to the Internet and should be installed in a network protected by a firewall.

        In that case, please set a private IP address and operate.